![]() ![]() ![]() With all of the company's enforcement efforts combined, less than 5% of all the hate speech posted to Facebook is deleted, the person said. One Facebook employee estimated that 1 out of every 1,000 pieces of content on the platform are hate speech. That person accused the company of “propping up actors who are fanning the flames of the very fire we are trying to put out.”Įven as civil rights leaders and the Black community registered complaint after complaint about Facebook, internal documents reviewed by USA TODAY show that the company continued to combat a relentless wave of racially motivated hate speech with automated moderation tools that are not sophisticated enough to catch most harmful content and are prone to making mistakes. It was viewed “orders of magnitude times more” than the total number of views of hate speech Facebook prevents in a single day, an employee said in an exit memo. Trump's post echoed a phrase from a Miami police chief in the 1960s about cracking down on Black neighborhoods during periods of civil unrest. ►The story of Carol and Karen: Two experimental Facebook accounts show how the company helped divide America ►Live updates: More on the Facebook papers and the whistleblower testimony in the UK The pattern crisscrossing the country didn’t necessarily mean that social media posts were causing violent outbreaks, but researchers questioned if Facebook was doing enough to limit the risk of harm. By June 2, the entire country “was basically ‘on fire,’” the report found. But it was only when then-President Donald Trump warned on Facebook “When the looting starts, the shooting starts” that the floodgates opened, the researcher found.įacebook saw a “drastic” fivefold and threefold surge in user reports for violence and hate speech respectively. In June 2020, a company researcher began looking into the rise of hate and violent speech on Facebook after George Floyd died on the South Minneapolis pavement under the knee of a white police officer.Īs protests spread, so did reports from users flagging dangerous and offensive content on Facebook. Watch Video: Are black Facebook users censored from discussing racism online? ![]()
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